Michael Pinnau
Product Manager
Mobile-responsive government forms aren’t just a design upgrade—they’re essential for improving citizen engagement and reducing staff workload. By making online forms easy to use on any device, municipalities can boost completion rates, cut down on phone calls, and build trust in digital services.
Bad form submissions turn into double work. When a request comes in missing key details, someone on your team has to track down the person and get the right info. That means phone calls, emails, or resubmissions that eat up hours each week.
Build trust and boost engagement through smart digital tools—like interactive forms, feedback loops, and citizen portals that make participation easy and meaningful.