Website Governance Checklist
Establish Clear Website Governance with a Ready-to-User Municipal Framework
Download a practical, step-by-step guide and template to help your municipality streamline content publishing, define roles, and maintain a high-quality, accessible website.
Your Website Is a Public Service — but Managing It Is Complex
Municipal websites must serve residents, businesses, and internal teams — all while staying current, accurate, and accessible. But without a structured governance model, challenges appear quickly:
- Content becomes outdated or inconsistent
- Roles and responsibilities are unclear
- Publishing timelines break down
- Accessibility compliance issues arise
- Pages accumulate without strategy or oversight
- Staff lack standardized processes for updates
If your team is working reactively rather than strategically, this guide will change that.
What’s Inside:
- Clearly defined roles & responsibilities
- A training framework for website teams
- A complete content publishing process
- Content request form requirements
- Annual content audits & maintenance strategy
- User testing & continuous improvement guidance
- Templates & recommended resources