During the Canada Post strike, municipalities lost access to mail services, disrupting bills, election notices, and public updates. Many have relied on digital platforms like Govstack to keep services running. Municipal websites became essential for sharing notices, emergency info, and promoting online payments. The strike showed that digital-first strategies are key to resilience and continuity.
Bad form submissions turn into double work. When a request comes in missing key details, someone on your team has to track down the person and get the right info. That means phone calls, emails, or resubmissions that eat up hours each week.
Discover how mobile-first design enhances local government websites, boosting accessibility and engagement for a seamless community experience.
Build trust and boost engagement through smart digital tools—like interactive forms, feedback loops, and citizen portals that make participation easy and meaningful.
Building a usable municipal website is an on-going commitment, not a one-time project. Learn from UX design experts on how to understand your users and equip your website for the long-term.
By simplifying access to meeting details, agendas, and videos, local governments empower residents to stay informed and involved. Learn key features and best practices that make civic participation easier, more inclusive, and more impactful.
Discover how city councils, municipal governments, and leaders can build greater relationships with citizens.
Discover how municipalities can foster meaningful interactions with residents through a strategic engagement plan. Learn how to create an inclusive environment that encourages collaboration and meets community needs. This blog breaks down key steps, from setting clear objectives and gathering insights through surveys and focus groups to developing a mix of online and offline strategies. Stay on track with a clear timeline and build stronger connections that enhance community well-being.
Unlock the power of social media to strengthen citizen engagement and build more connected communities. This ebook explores proven strategies for reaching residents where they are, fostering two-way conversations, and driving meaningful interactions. Learn how to craft compelling content, choose the right platforms, and measure success to ensure your efforts make an impact. Whether you’re looking to boost participation, improve transparency, or enhance public trust, this guide provides the tools you need to maximize your social media presence.
